privacy policy
At Tramps Nightclub LTD, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, social media platforms, or interact with us in any other way. It also outlines your rights concerning your personal data.
​
By accessing or using our services, you agree to the terms outlined in this Privacy Policy. Please read this document carefully to understand our views and practices regarding your personal data and how we treat it. If you do not agree with any part of this Privacy Policy, please do not access or use our services.
​
1. Information We Collect
We may collect and process the following data about you:
a) Personal Identification Information
-
Name, email address, phone number, date of birth, and postal address – provided when you register for our events, subscribe to newsletters, purchase tickets, or enter competitions.
b) Payment Information
-
When you make purchases or book tickets through our website or on-site, we collect payment details such as credit or debit card information, which is processed securely via our third-party payment processors. We do not store or retain your full payment card details on our systems.
c) Event Attendance Information
-
If you attend any of our events, we may collect information about your attendance, preferences, and interactions during the event, such as the type of tickets purchased and drinks or services used.
d) Technical Data
-
We collect IP addresses, browser types, and device details when you interact with our website, app, or social media platforms. We may also collect information on your location, traffic data, and communication data when you visit our venue or use our Wi-Fi services.
e) Marketing and Communications Data
-
This includes your preferences in receiving marketing from us and your communication preferences. It also includes feedback or surveys you complete about your experience with us.
f) Social Media Information
-
If you engage with us through social media platforms (Facebook, Instagram, etc.), we may collect your public information from your profile such as your name, profile picture, and any comments or messages you post to our pages.
2. How We Use Your Information
We use the information we collect for a variety of purposes, including but not limited to:
-
Providing and managing your access to our services, including processing bookings, ticket purchases, and event registrations.
-
Customizing your experience, such as personalizing the content and offers that you see.
-
Communicating with you regarding your account, tickets, events, or promotions.
-
Improving our services, including enhancing our website, app, and event experiences.
-
Marketing and promotional activities, such as sending you information about upcoming events, promotions, or offers that we believe may be of interest to you. We will always offer an option to unsubscribe from such communications.
-
Safety and security, ensuring compliance with venue safety regulations and protecting our patrons from unauthorized access, illegal activities, and harm.
-
Legal obligations, such as fulfilling our obligations under the law for tax and financial reporting or responding to lawful requests from law enforcement agencies.
3. How We Share Your Information
We respect your privacy and do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described below:
a) Service Providers
We may share your information with third-party service providers, such as payment processors, email marketing providers, or ticketing platforms, that assist us in operating our website, conducting our business, or serving you. These providers are contractually obligated to protect your information and only use it for the purposes for which we share it with them.
b) Legal Requirements
We may disclose your personal information if required by law or in response to valid requests by public authorities, including meeting national security or law enforcement requirements.
c) Business Transfers
In the event of a merger, sale, or transfer of all or part of Tramps Nightclub LTD’s assets, we may disclose your personal information to the parties involved in such a transaction.
d) Consent
We may share your information with other third parties if we have obtained your consent to do so.
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect and store certain types of information when you interact with us through our website, mobile app, or online services.
Cookies are small text files that are placed on your device to collect standard internet log information and visitor behavior information. These cookies help us:
-
Enhance website functionality, such as remembering your login details or keeping track of your ticket purchases.
-
Analyze website traffic and user behavior, which helps us improve our services.
-
Provide personalized content, such as targeted advertising based on your interests.
You can manage your cookie preferences through your web browser settings. Please note that disabling cookies may affect your experience on our website.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
If you request to delete your information, we will take steps to comply unless we are required by law to retain certain data for a longer period.
6. Your Rights
Under applicable data protection laws, you have several rights regarding your personal data:
a) Right to Access
You have the right to request a copy of the personal data we hold about you and verify the lawfulness of the processing.
b) Right to Rectification
You may request that we correct any inaccuracies or incomplete data we have about you.
c) Right to Erasure
You can request that we delete your personal data, where there is no legitimate reason for us to continue processing it.
d) Right to Restrict Processing
You have the right to ask us to suspend the processing of your personal data under certain circumstances.
e) Right to Object
You have the right to object to our processing of your personal data for direct marketing purposes.
f) Right to Data Portability
You have the right to request that your data be transferred to another organization in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at the details provided below. We will respond to your request within 30 days, as required by law.
7. Data Security
We implement appropriate technical and organizational measures to ensure the security of your personal information. These measures include encryption, firewalls, access control systems, and secure storage of sensitive data.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
8. International Data Transfers
If you are located outside the United Kingdom, your information may be transferred to and processed in the UK where our servers are located. By using our services, you consent to such transfers. We ensure that appropriate safeguards are in place to protect your data in such circumstances.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When changes are made, the revised version will be posted on our website with an updated "Last Updated" date. You are encouraged to review this Privacy Policy periodically to stay informed of any changes.
​
10. Contact Us
If you have any questions, concerns, or comments about this Privacy Policy or your personal data, please contact us using the information below:
Tramps Nightclub LTD
Email: info@trampsnightclub.com
Phone: +44 123 456 7890
Address: 12 High Street, Worcester, WR1 1QX, United Kingdom